Who We Are

The Louisiana Institute for Administrative Assistants (LIAA) is a professional program designed for office personnel pursuing the highest standards of excellence.  It offers quality workshops featuring nationally recognized speakers and job-focused topics designed to enhance administrative and managerial skills, improve oral and written communication, manage change and cope with stress, develop solutions to workplace problems, increase productivity, improve interpersonal skills, and deal effectively with difficult people.   At the core of any highly trained staff are the often “unsung heroes” . . . office personnel like you who deserve recognition and the opportunity for professional training designed to meet your needs.    Whether you are working toward a promotion, hoping for a salary increase, or simply want to be recognized as a valuable member of your department or agency, it is essential that you fine-tune your skills and form superior work habits.